Policy Privacy

Your privacy is important to us. It is the policy of Conta Ideal to respect your privacy regarding any information we may collect on our website and other sites we own and operate.

Collection of Personal Information

We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also inform you why we’re collecting it and how it will be used.

Data Retention and Protection

We only retain collected information for as long as necessary to provide you with your requested service. When we store data, we protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification.

Information Sharing

We do not share personally identifiable information publicly or with third parties, except when required by law.

External Links

Our website may contain links to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites and cannot accept responsibility for their privacy policies.

Refusal of Personal Information

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide some of your desired services.

Acceptance of Terms

Continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.

Site Security

The Conta Ideal website is safe and secure for users, as confirmed by the Site Check. The page checks site information to identify potential security issues.

Cookie Policy

As is common practice with almost all professional websites, this site uses cookies, which are small files downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it, and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored; however, this may downgrade or ‘break’ certain elements of the site’s functionality.

Use of Cookies

We use cookies for a variety of reasons detailed below. Unfortunately, in most cases, there are no industry-standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave all cookies enabled if you are not sure whether you need them, as they may be used to provide a service that you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. Therefore, it is recommended that you do not disable cookies.

Cookies We Set

• Account-related cookies: Used for managing the signup process and general administration. These cookies are usually deleted when you log out, but in some cases, they may remain afterward to remember your site preferences when logged out.
• Login-related cookies: Used to remember your login status, preventing you from having to log in every time you visit a new page. These cookies are typically cleared when you log out.
• Email newsletters-related cookies: Used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.
• Orders processing-related cookies: Used to ensure that your order is remembered between pages so that we can process it properly.
• Surveys-related cookies: Used to remember who has already participated in a survey or to provide accurate results after you change pages.
• Forms-related cookies: Used to remember your user details for future correspondence.
• Site preferences cookies: Used to remember your preferences and to enhance your experience on this site.

Third-Party Cookies

In some special cases, we also use cookies provided by trusted third parties. The following section details which third-party cookies you might encounter through this site:

• Google Analytics: Used to help us understand how you use the site and how we can improve your experience. These cookies may track things like how long you spend on the site and the pages you visit. For more information on Google Analytics cookies, see the official Google Analytics page.
• Third-party analytics: Used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track things like how long you spend on the site or pages you visit, helping us understand what optimizations users appreciate the most.
• E-commerce: As we sell products, it’s important for us to understand statistics about how many visitors to our site actually make a purchase, and as such, this is the kind of data these cookies will track. This is important to you as it means we can make accurate business predictions that allow us to monitor our advertising and product costs to ensure the best possible price.
• Targeted Advertising: This site allows third parties, including Google, to use cookies or similar technologies to collect information, including IP address and geographic location, to deliver targeted advertising that is relevant to you. Certain advertisers, such as Google through Google AdSense and Ad Exchange, may collect this information to increase the relevance of the ads displayed.

User Commitment

The user agrees to make proper use of the content and information that [company-name] offers on the site and, by way of example but not limited to: A) Not engaging in activities that are illegal or contrary to good faith and public order; B) Not disseminating propaganda or content of a racist, xenophobic nature, or of gambling, games of chance, any illegal pornography, terrorist advocacy, or against human rights; C) Not causing damage to the physical (hardware) and logical (software) systems of [company-name], its suppliers, or third parties, for introducing or spreading computer viruses or any other hardware or software systems that are capable of causing the previously mentioned damage.

Blocking Cookies

The user can block and/or disable cookies from any website, including ours, at any time. To do this, access your browser settings. Below are help guides for the main browsers:

• Google Chrome
• Firefox
• Microsoft Edge
• Opera
• Safari

More Information

We hope this policy has clarified any questions. If there is something you are unsure about, it is generally safer to leave cookies enabled in case it interacts with one of the features you use on our site.

This policy is effective from July 2024.